What's New: Chat Statistics for All & API Improvements

We have some great news for all Userlike customers!

Chat Statistics

As a Userlike customer on any one of our products you'll soon notice that your Dashboard now includes chat statistics. Starting next week, our system will collect some key chat data which will soon be presented at the top of your dashboard. You'll find a running total of your chats for the day, and a weekly summary of your chats over the last 7 days.

No action or setup is required on your part, simply wait for the data to appear in the next week or so and we will take care of the rest!

API Improvements

Great news for everyone using the Userlike API!

If you are offering support in several organizations or over several timezones, until now it hasn't always been very clear to see which timezone you're dealing with.

From now on, you can see a clear timestamp in UTC along with a clearly indicated timezone whenever you're receiving a list of operators, messages, checking your operators statuses, and more.

If you'd like to update yourself on the new timezones in our API, take a quick look at our API Tutorial .

We hope you are as excited as we are about the improvements to your Userlike Dashboard!