Combine website chat with support over Facebook Messenger. The best channel for staying in touch.
While your website is the best place for starting conversations with your customers, Facebook Messenger is optimal for staying in touch.
Userlike is your professional business layer on top of Messenger, built for support and sales. Benefit from support and sales features like routing, assignment, status and topic tagging, live translation, analytics and more.
Userlike’s group features allow you to offer Messenger support in a team setup. Organize your agents by their function, assign skills, and set up effective customer routing.
Go beyond Messenger. With Userlike, expanding your support to more messaging channels is effortless. Whether it’s website chat, WhatsApp, Telegram, SMS or Threema – all customer messages arrive in your Userlike Message Center.