Messenger channels
Connect with your customers through their favorite messaging apps

All messages, whether sent via Facebook, Telegram, or your website, arrive in your Chat Panel.

A Chat Panel conversation with Stephan regarding an early hotel check-in.
Stephan wants to know
if he can check in earlier

Major Messaging Apps One platform for all your customer connections

Mobile device with customer chat on Telegram running through Userlike.

Telegram

Its vow for end-to-end encryption has enabled Telegram to grow into one of the largest messaging apps around. By connecting Telegram with your equally secured Userlike account, your privacy-conscious customers can directly reach out for support to receive the answers on their mobile devices. Try out a session with @userlike_chat_bot on Telegram.

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Mobile device with Userlike’s mobile-optimized chat window showing a customer chat.

Userlike Web Chat

Your website is the face of your company. With Userlike you give it a voice. Help your web visitors through a well designed chat window. Live chat for websites connects perfectly to the needs of eCommerce. Answer questions as they pop up, guide your visitors around the website, and raise your conversion.

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Mobile device with customer chat on SMS running through Userlike.

SMS

Despite the rise of apps like FB Messenger and WhatsApp, SMS is still a thing. For good reason: It’s platform-independent and runs on every mobile phone. It also doesn’t rely on an internet connection, giving your customer communication a global reach. With our integration, you can send and receive SMS and MMS right in your Message Center.

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