Support & sales on the privacy-first messenger The Threema channel

Combine website messaging with support over Threema, the most secure channel for business communication.

Your hub for
Threema support

Threema + Userlike Expand your messaging support to the leading app in privacy and security

While your website is the best place for getting in touch with your customers, Threema is ideal for maintaining that connection.

Professional support features

Userlike is your business layer on top of Threema, created for professional support and sales. Enjoy features like routing, assignment, analytics, live translation, status and topic tagging, and more.

A conversation with a customer in the Message Center being forwarded to another chat agent.
Forward to
a colleague

Scalability

Userlike’s team features enable you to offer Threema support in squads. Distribute agents by their function, assign them skills, and set up an effective customer routing.

An incoming customer message being routed to the best-suited chat agent.
Request via
Threema

Omni-messenger communication

Why stop at Threema? With Userlike, adding more messaging apps to your support offer is easy. Whether it’s website chat, WhatsApp, Facebook Messenger, Telegram, or SMS – your customers’ messages arrive in your Userlike Message Center.

Userlike logo in a circle of messaging app logos.
Add other messaging
channels