Plans built to fit every team


You’re starting up

0 per month *

  • 1 Operator
  • 1 Widget
  • Unlimited Conversations


You’ve built some traction

29 per month *

  • 3 Operators
  • 3 Widgets
  • Add-ons
  • 1 Channel


You have a dedicated support team

99 per month *

  • 5 Operators
  • 5 Widgets
  • 3 Channels
  • Analytics
  • Live Translation


You’re an established brand

299 per month *

  • 10 Operators
  • 10 Widgets
  • 5 Channels
  • 1 WhatsApp Channel **
  • White label
  • Skill-based Routing
  • Widget Router
  • API access


You’re an industry leader

  • Unlimited Operators
  • Operators Unlimited
  • Unlimited Widgets
  • Widgets Unlimited
  • Unlimited Channels
  • Channels Unlimited
  • WhatsApp Channel
  • Chatbot API
  • Unlimited Organizations
  • Organizations Unlimited
  • Dedicated Account Manager
  • Professional Onboarding
  • Custom Service Level Agreements
* Prices include annual billing discount and exclude VAT. ** WhatsApp Channel is subject to additional fees.
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More customers

Ready to meet your customers?

Payment What payment methods can I use?

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Credit Card

Your Mastercard, Visa, and AmEx are accepted for all our subscriptions.

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SEPA direct debit

You can pay via SEPA direct debit mandate if you have a billing address in the European Union.

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Bank Transfer

You may choose bank transfer if you use our Flex plan.

Let’s talk on the phone

You are interested in one of our premium products and have questions about plans and pricing?
Call us at +49-221-98652703

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FAQs Frequently asked questions, answered

No, you can sign up and chat with your customers for 14 days without entering your credit card details. At the end of your trial, or when you decide you are ready to use Userlike professionally, you can pick a plan and enter your credit card details.

Yes, you are welcome to pay via SEPA direct debit mandate if you own a billing address in the EU. As a Flex customer, you may also pay through bank transfer. Contact us for more information.

After the trial your account is automatically set to our free product. This means no charges nor hidden fees. With Userlike Free you can have unlimited chats with your customers.

To maximize your live chat experience you can upgrade your account anytime. With our premium plans you can add more operators, enjoy more reporting features like chat transcripts and analytics, integrate Userlike with the software you already use, and access more services.

Absolutely. For a two-year subscription you’ll receive a 20% discount on any product besides Userlike Flex. For a one-year subscription you’ll get 10%.

The runtime of your plan can be one month, twelve months or twenty-four months and continues as long as you wish. If Userlike should not fulfill your expectations you can easily cancel at any time. The contract will then end after the running period.

Yes, they do! We help young companies grow by offering them a massive discount. For details, contact us.