Link up website chat and SMS support. Stay in touch with customers around the globe.
Your website is the best place for connecting with customers, SMS is perfect for staying connected.
Userlike is your business layer on top of SMS, developed for professional support and sales. Benefit from powerful features like assignments, smart routing, status and topic tagging, live translation, analytics and more.
Userlike’s team features allow you to offer SMS support in a group setup. Organize your chat agents by their function, allocate skills, and set up a clever customer routing.
Don’t stop at SMS. With Userlike, taking your support to more messaging channels is as simple as it gets. Whether it’s website chat, WhatsApp, Facebook Messenger, Telegram, or Threema – all customer messages arrive in your Userlike Message Center.